June 01, 2008 - Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.
May 01, 2008 - In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.
September 01, 2008 - Hoss Equipment Company tailored a Microsoft Dynamics solution to help increase tremendous worker productivity across sales, operations, and management. Read this case study for all the details.
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