November 18, 2009 - (Free Research) Read this knowledge series paper for the top three myths of knowledge management as they relate to customer service.
August 23, 2010 - (Free Research) In this three-part seminar, Jon Toigo, a 25 year practitioner in the continuity planning craft, shares his knowledge and experience to help participants develop smart, cost-effective continuity capabilities for their companies. Download for an inside look at what makes a solid DR plan today in 2010!
August 18, 2010 - (Free Research) This paper examines the three most common sources of data breaches, and offers a broad perspective on what can be done to stop data breaches, as well as specific recommendations to take preventive action.
August 03, 2010 - (Free Research) ARKIVIO auto-stor integrates the three key components for Intelligent Data Management – agentless data collection, data classification, and data management – into one product. This white paper describes the technical architecture and functionality of the ARKIVIO auto-stor solution.
August 28, 2009 - (Free Research) HP SiteScope is agentless monitoring software focused on monitoring the availability and performance of distributed IT infrastructures. This webcast covers 3 unique HP SiteScope features including its ability to monitor MS Exchange as well as virtualized environments, and expand to meet your growing IT needs.
April 14, 2010 - (Free Research) In this informative podcast from Studio T, host Mark Blevis interviews security consultant Barak Engel about the things that companies can do to leverage Payment Card Industry Data Security Standard (PCI DSS) and stay ahead of security threats.
March 06, 2010 - (Free Research) This study is at the forefront of helping to determine what senior executives think about the value proposition of corporate data protection efforts within their organisations.
July 29, 2010 - (Free Research) Matt Grant talks with Randy Abrams about Microsoft Windows 7 vulnerability. Unfortunately, there’s always going to be vulnerabilities with software. In this podcast, Randy dishes out some advice on how to prevent getting a quick fix until there’s a patch.
July 21, 2010 - (Free Research) The industry has preached the need for software security and secure coding for several years now. After all, if software is designed securely from the start, it means fewer problems down the road. Read this paper now to learn more.
November 02, 2009 - (Free Research) In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.
October 2008 - (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
January 2009 - (Free Research) Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years.
June 2010 - (Free Research) This paper explains how complex Composite Applications can be monitored using situational application performance management via deep visibility and proactive identification of potential problems. Read on to explore the concept of situational management for composite applications and how this can improve application performance and reduce MTTR.
April 2010 - (Free Research) This paper explains how food and beverage companies must employ fresh business practices to profitably meet the challenges the top three issues present. Processes and systems must keep up with customer and consumer demands as well as new regulations. Read on to learn more about these challenges, the top three issues, and how to overcome them.
June 2010 - (Free Research) Protecting your IT network and applications against cyber-threats continues to grow more complicated and challenging. As a result, spending on IT security continues to reach record levels. Read this analyst brief to learn more about current security spending trends, what’s causing them, and how managed security services can help mitigate costs.
June 2010 - (Free Research) The video surveillance market is in the throes of transition. IP surveillance is rapidly taking over from traditional analog CCTV. Within the next three years more than half the surveillance cameras used in North America will be IP cameras, according to the research firm Frost & Sullivan. Read this whitepaper to learn more.
August 2010 - (Free Research) Medium-sized businesses have the dual challenges of enforcing acceptable use policies for email and the web, and ensuring compliance with government data privacy regulations. Read this white paper to learn about security solutions for your medium-sized business.
September 2009 - (Free Research) Use this calculator to determine the potential storage cost savings your company could realize by implementing the F5 ARX solution. Just answer a few simple questions about your environment to get a three-year savings analysis. Make sure you review the Case Studies to learn how other companies have reduced their storage costs by 50% or more.
December 2009 - (Free Research) Read this ArcSight white paper to learn how to detect security blind spots in today's enterprise with robust enterprise threat and risk monitoring products. You'll also learn about new cyber-business challenges and increasing cyber-security trends.
April 2010 - (Free Research) In this 1to1 Executive Dialogue, Don Peppers and Tony Compton talk about why CME companies need to improve their customer engagement initiatives, and the importance of customer analytics not only in retaining customers, but in increasing their share-of-wallet in such a highly competitive space.
March 2010 - (Free Research) Mounting an effective defense against spam requires detection techniques that evolve as quickly as the attacks themselves. Read this white paper to learn about a solution that uses advanced machine learning techniques to provide comprehensive spam detection, guarding against the spam threats of today, as well as tomorrow.
August 2010 - (Free Research) Learn about Trusted Computing in today’s enterprise with this executive briefing on two different forms of embedded hardware security: the Trusted Platform Module (TPM) and self-encrypting drive (SED). Designed by the Trusted Computing Group (TCG) to counter the vulnerabilities of software-based security, and so much more.
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