December 20, 2009 - (Free Research) Unfortunately, many organizations focus their energy on simply passing their PCI audit and lose sight of the main objective of the PCI DSS -- securing cardholder data. They still suffer a security breach even though they pass the compliance audit. Read this solution brief to learn more about securing cardholder data and proving PCI compliance.
February 04, 2010 - (Free Research) Read this expert e-guide to get tips on establishing a process for logging activity and tying records to users, learn three main requirements for testing security controls, and find out how to implement PCI network segmentation and how it may ease PCI compliance for your organization.
April 01, 2009 - (Free Research) This paper examines the business and call center trends driving automation, and provides insight on finding the right balance between self-service and live agent support.
January 29, 2010 - (Free Research) Read this white paper to learn more about how to collect, store, and manage log data in ways that not only ensure regulatory compliance, but actually bolster your organizations overall security.
January 05, 2010 - (Free Research) Read this research briefing to gain insight into specific aspects of PCI compliance, particularly how to ensure and validate your ability to protect confidential customer data. Plus, learn how IT and security professionals view the various threats and challenges to their efforts to protect their organizations’ critical data.
June 09, 2009 - (Free Research) This paper was designed to help Security, IT and Compliance professionals in deploying Security Information Management (SIM) tools. It explores the pitfalls that have led to failed projects for other and provides organizations in need of SIM with guidance for ensuring a successful SIM Project.
January 04, 2010 - (Free Research) In this paper you'll learn that there is still a great deal of work to do to achieve total transparency for compliance, information security and IT operations. Read on to learn how companies are moving beyond disparate, unconnected systems to build enterprise transparency on a centralized Log Management foundation.
June 02, 2009 - (Free Research) This paper is divided into two sections. The first half of the paper describes the business challenges of three JBoss Enterprise Middleware customers and how they gained business benefit from the use of JBoss Enterprise products and services. The second half of the paper provides insight into the JBoss Enterprise SOA platform.
March 09, 2010 - (Free Research) Companies of all sizes are recognizing that on-demand SaaS solutions represent a viable alternative to on-premise applications; they are taking a closer look at which SaaS vendors can serve as a strategic source for their on-demand solution needs. Read this paper to find out more about the business benefits of Clickability’s On-Demand WCM Platform.
February 19, 2010 - (Free Research) In this analyst report, Forrester Consulting examines the total economic impact and potential return on investment (ROI) enterprises can realize by deploying mobility solutions using BlackBerry® smartphones and BlackBerry® Enterprise Server software.
February 17, 2010 - (Free Research) IDG Research Services recently surveyed more than 200 CIOs and senior IT and business executives at companies of all sizes to examine the benefits of giving employees mobile access to strategic business applications, including ITSM applications. This analyst report discusses the benefits of ITSM mobilization and key findings from the IDG survey.
January 01, 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service.
May 01, 2009 - (Free Research) vSphere, VMware's latest release, adds approximately 150 new features to its previous VI3 product! The purpose of this white paper is to highlight the most notable of these features and to discuss the benefits they offer your organization's IT infrastructure.
November 12, 2009 - (Free Research) This executive brief reviews the benefits of integrated asset management between development and operations and provides a concrete example of the impact analysis benefits of having a unified catalog of services and assets.
October 2008 - (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
November 2009 - (Free Research) Effective and efficient management of master data within the manufacturing sector is a key factor in reducing TCO, providing accurate global spend analysis and improved reporting and decision making. Implementing SAP's Master Data Management solution into an organization enables the backbone of a complete data governance model to be established.
May 2009 - (Free Research) An investment in data deduplication products is easy to rationalize. These products cut data protection capital and operating expenses, facilitate consolidation of distributed backup operations, and slash server virtualization-related storage costs. Data deduplication offerings should be on every CIO‟s project short list in 2009.
February 2010 - (Free Research) In this paper, Ovum will offer a short guide for enterprises as they establish and then continue to evolve their managed mobility strategies.
June 2009 - (Free Research) The experiences of BPM leaders have created, for CIOs just beginning the implementation process, a road map to success: improved business and IT communication, an overall refresh of roles and responsibilities and greater process flexibility - those that do BPM right reap the ultimate reward of business innovation: competitive advantage.
July 2009 - (Free Research) In this paper you will learn the best practices and the bottom-line benefits in multi-channel inbound marketing. Read on to learn more about multi-channel inbound marketing and how Infor CRM Epiphany Inbound Marketing for Retail Finance can help drive revenue out of each customer interaction.
December 2008 - (Free Research) The purpose of this business training white paper is to explain what BSM is and what it isn't and it will also describe BSM benefits.
December 2008 - (Free Research) In August 2008, Qualcomm commissioned Forrester Consulting to evaluate the benefits that North American businesses have experienced as a result of providing notebook users with mobile broadband connectivity. In this paper you'll hear what IT and telecom/network decision-makers had to say.
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