August 24, 2010 - (Free Research) Download the free e-guide to learn: Today's most common IT help desk headaches and how to relieve them, the real advantages of user-centric remote support, and best practices for delivering user-centric remote support.
April 19, 2006 - (Free Research) Ths articles provides step-by-step instructions for BlackBerry developers on how to set up an alternate entry point for applications.
December 30, 2009 - (Free Research) If you're a small or medium business owner with more than one computer, it's time to consider investing in a server. A server will keep your data secure and organized and will help you run your business more efficiently and professionally. If you've reached one of the 10 thresholds in this paper, a server could do your business a world of good.
June 23, 2010 - (Free Research) Hear from Ross Wainwright, Executive Vice President, SAP Field Services, and Greg Pike, Senior Vice President, SAP Active Global Support and gain insight into the cost-saving and problem-solving services that have the biggest impact, where and how SAP customers should begin using these services.
September 14, 2009 - (Free Research) This white paper explains the importance of flexible software architecture, and how the right CRM solution can support and even advance an organization’s ability to evolve in lock-step with changes as they occur--enabling them to attain and maintain a competitive advantage.
December 10, 2010 - (Free Research) This executive brief shows how IBM Lotus® Sametime® software can help your enterprise provide unified communications and collaboration services with an intuitive experience that promotes end-user adoption. See how to protect your investments in existing telephony, audio, video or IT infrastructures.
May 28, 2010 - (Free Research) As the number of VMs in a virtual environment grows above 40, many organizations tend to over-allocate CPU, memory, and disk resources. Download this free trial of VKernel Optimization Pack (Virtual Appliance) to right size your virtual machines, reclaim wasted storage and server resources, and uncover abandoned snapshots, disk images, VMs.
May 28, 2010 - (Free Research) Insufficient capacity allocation to a VM results in performance bottlenecks, unhappy users, and lots of firefighting. The VKernel Capacity Analyzer validates virtualized environments that have sufficient hardware resources to meet performance requirements. Try it free for 30 days!
April 11, 2010 - (Free Research) Threats to system security come from numerous sources. The trick is manage these threats without hampering IT operations. In this webcast, EMA Managing Research Director, Scott Crawford, explains how proactive visibility strikes the ideal balance between gaining passive visibility into systems and taking active control over those same systems.
August 01, 2009 - (Free Research) Reporting is recognized as a way for companies to improve service, ensure quality, control costs, and prevent losses by empowering decision-makers throughout the organization. This paper will explain why reporting is one form of business intelligence that has become business-critical.
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
March 01, 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
August 24, 2009 - (Free Research) Read this paper to find out how Instantis managed to accommodate rapid customer growth, deliver outstanding performance, ensure “five-nines” availability for customers around the globe, cut ongoing IT costs, and reduce the environmental footprint of data center operations through reduced energy consumption.
July 2006 - (Free Research) This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.
May 2010 - (Free Research) Case management is a care delivery framework with the potential to relieve three of the most significant pressures facing hospital leaders. The purpose of this paper is to illustrate a number of ways in which hospital case management can and does produce clinical, operational, and financial benefits for the organizations that employ them.
February 2010 - (Free Research) In this white paper, discover how you can effectively and efficiently control privileged accounts using the latest in adaptive access controls management. You will also learn about how to leverage the latest in Role-Based Access Controls.
March 2010 - (Free Research) This paper describes the market drivers (intelligent operational efficiency, competitive differentiation, sustainable growth) for enterprise carbon management and how companies are implementing strategies to address these current and future developments of next-generation sustainability.
March 2009 - (Free Research) When it was time to refresh the headquarters' IT infrastructure, the Earth Rangers IT group knew that any new computer systems had to meet their own high environmental standards. In this case study, you'll learn why they decided to create a virtualized server infrastructure using solutions from Dell and VMware and the benefits achieved.
August 2010 - (Free Research) This installment, the second in a three-part series, explores how simplification extends the value of data center standardization efforts and forms a stable, efficient base that can be used to support automation.
March 2010 - (Free Research) Newly released research from the Ponemon Institute and Ounce Labs, an IBM Company, reveals that while C-level executives feel good data protection efforts support organizational goals such as compliance, reputation, management or customer trust, there is a lack of confidence in the ability to safeguard sensitive information.
June 2010 - (Free Research) This report documents the extent of the cost savings opportunity if DB2 9.7 is employed. The findings are based on the combined five year costs for databases, storage systems, database servers and supporting personnel, calculated for use of Oracle 10g and DB2 9.7 in large-scale SAP Business Suite 7 installations in three companies.
August 2010 - (Free Research) The goal of this white paper is to provide you, an IT Professional, with the knowledge and tools to be successful when taking a certification exam for one of the three available Windows 7 certifications: Windows 7 Configuring, the Enterprise Desktop Support Technician, or the Enterprise Desktop Administrator certification.
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