March 12, 2010 - (Free Research) Keep pace with storage growth with visibility and management of the storage infrastructure. Storage Profiler enables you to do more with less: save time, save money, reduce overhead, reclaim resources.
March 12, 2010 - (Free Research) In this document, we analyze the lifetime cost of ownership for a typical on-premises SME business management system and compare it to the cost of an equivalent SAP Business ByDesign implementation.
March 12, 2010 - (Free Research) Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business.
March 10, 2010 - (Free Research) This white paper discusses the Five Drivers of Change which cause organizations to consider a new ERP. If you decide to keep your current system you risk falling behind technologically and functionally. There are consequences for not keeping up to date as well. This white paper will help you consider your options.
March 11, 2010 - (Free Research) As enterprises continue to produce, store, and make use of business content, volume grows and the investment needed to manage complexity increases. Yet much of this content remains difficult to manage and access. Read this white paper to learn how Google search solutions can boost your bottom line in today's business climate.
March 11, 2010 - (Free Research) BI solutions provide organizations with the insight required to make critical business decisions. This paper outlines how Software-as-a-Service (SaaS) BI outperforms traditional and open source BI solutions by offering greater TCO advantages via automation, easier integration and lower staffing costs thus enabling faster, easier BI deployments.
March 25, 2010 - (Free Research) Find out how implementing user service alignment in your organization allows IT to become a revenue driver, lowers resource costs, maximizes infrastructure utilization, and achieves true BSM.
July 08, 2009 - (Free Research) The IBM System Storage TS7650G ProtecTIER Deduplication Gateway solution is an enterprise-class, data protection platform designed to quickly and safely protect business information while reducing the amount of space required for storage. Read this paper for more details.
March 10, 2010 - (Free Research) This e-book from SearchDataManagement.com explores the value of BI, including its return on investment, the pros and cons of purchasing versus custom-building a BI application and how recent trends are changing the BI landscape.
March 09, 2010 - (Free Research) In the retail world, success depends on continuous, rapid-fire decision-making based on accurate information. Enterprise retail management solutions must include a robust reporting framework and analytics capabilities. Read this paper to learn how Jaspersoft technologies enabled Tomax to achieve complete, cost-effective information delivery.
September 01, 2009 - (Free Research) This Aberdeen Research report provides an in-depth look how contact centers can significantly improve customer satisfaction by better understanding the process, procedures and technologies used by industry leaders.
February 11, 2010 - (Free Research) Read this paper for a discussion of how CA Storage Management Solutions for z/OS Mainframes manage data, information and its supporting infrastructure simply and efficiently, enabling companies to align information to ever-changing business needs.
June 01, 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others.
March 23, 2010 - (Free Research) This webcast explores how IT pros can better align their departments with the scope of the business. Learn how business service management can enhance customer service, improve service availability, and optimise performance of critical systems.
March 09, 2010 - (Free Research) While predictive analytics can improve business results, bringing that power to bear on transactional systems has historically been difficult. The use of a business rules management system to implement analytic models can generate more value. Learn seven best practices for using business rules to put analytics to work more effectively and rapidly.
March 05, 2010 - (Free Research) This white paper describes the principles for the convergence of BPM and SOA from a business perspective. The primary audiences are leaders and architects that need to understand how to effectively combine BPM and SOA as a key differentiator for successful enterprises in their drive toward business agility.
November 01, 2008 - (Free Research) To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged the importance of cost and efficiency..
February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
June 02, 2009 - (Free Research) This study examine the total economic impact and potential return on investment (ROI) that enterprises may realize by deploying CA Wily Application Performance Management (APM). Read this report for a discussion of the key findings.
April 01, 2009 - (Free Research) Adopting an effective application performance management strategy is a critical step in managing complex Web revenue and generating mission critical applications to deliver a high-quality end-user experience.
March 04, 2010 - (Free Research) View this exclusive webcast with key experts from Gartner and CA to learn how to achieve true performance and availability management for your mission critical, revenue-generating applications.
March 02, 2010 - (Free Research) Perfect order management starts with perfect processes, which can help consolidate apps and free up capital. In this podcast, discover 20 steps to delivering the perfect order and learn other tips that can help your organization take a process-view of order fulfillment from expert Ray Wang.
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