August 2008 - (Free Research) This survey by Jobvite, focusingon the recruiting habits of small and midsized business, shows that companies are increasingly leveraging social and professional networks for talent acquisition.
June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.
May 2008 - (Free Research) In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.
September 2008 - (Free Research) This white paper discusses the important benefits that business Instant Messaging (IM) can provide to any sized organization, the risks faced from unmanaged use of IM, and the factors that must be addressed as organizations plan their upgrade.
February 2008 - (Free Research) Read this paper to learn how to increase operational efficiency by outsourcing. There are only so many hours in the day. Do you really want your employees spending valuable time managing your business's information technology (IT) system?
HarrisData's Human Resource Information System (HRIS) provides comprehensive management of employee information. Traditional HRIS solutions offer management of payroll, human resources, applicant tracking, and time & attendance data. Newer HRIS offerings deliver employee and manager self-service - fully automating the processing of employee info.
August 2008 - (Free Research) This paper examines how Call Centers in a number of industries have been able to significantly improve agent performance while reducing cost by using Agent Power Planning and Scheduling from Desk flex.
June 2008 - (Free Research) You're invited to join Workday VP of Integration Annrai O'Toole as he reveals the company's vision for making integration a seamless function of core HR and financial systems.
June 2008 - (Free Research) Workday applications’ functionality models the way that businesses operate, with the flexibility to adapt the technology to fit your unique business requirements today, but perhaps more importantly, as they change over time.
July 2008 - (Free Research) The Internet Applicant final rule, issued by the Office of Federal Contract Compliance Programs (OFCCP), addresses recordkeeping by Federal contractors and subcontractors about the Internet hiring process and the solicitation of race.
February 2008 - (Free Research) This analyst report discusses how when a learning strategy is linked with a human capital strategy the results can be significant. Read this paper to learn how to link learning and training initiatives to form a broader human capital strategy.
July 2008 - (Free Research) This paper details the results of a survey of more than 200 employees from a wide range of organizations, aimed to discover if there is a disconnect between employer's training opportunities and employee's learning needs.
February 2008 - (Free Research) Technology-based learning enables organizations to reach more employees, improve training and yield positive results over an extended period of time. Learn more about the benefits of e-learning in this whitepaper.
February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market.
August 2008 - (Free Research) Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.
February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market.
February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms.
June 2008 - (Free Research) A new generation of on-demand business applications has matured that is designed specifically to meet the challenges of the 21st Century workplace.
June 2008 - (Free Research) Workday sees an opportunity to deliver revolutionary improvements at all levels of application development, Workday is capturing this opportunity by embracing innovation from the ground up.
March 2008 - (Free Research) The workforce is your most valuable asset. Learn how you can choose the right solution to solve your most pressing workforce related challenges.
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