Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
March 2008 - (Free Research) This Asset Management Operations and Compensation Survey conducted by Advent Users Group and Advent Software was taken by over one hundred investment firms. Technology, operations and compensation were the three key areas covered in the survey.
September 2008 - (Free Research) Hoss Equipment Company tailored a Microsoft Dynamics solution to help increase tremendous worker productivity across sales, operations, and management. Read this case study for all the details.
July 2008 - (Free Research) Shop Floor Execution (SFX) systems interface to ERP/MRP systems to provide that set of functionality, SFX automates and streamlines factory operations by combining three popular applications around a core of Shop Floor Data Collection.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
August 2008 - (Free Research) While the costs of Sarbanes-Oxley compliance continue to add up, executives must recognize the hidden costs. This paper discusses how SOX’s ongoing requirements affect the companies who cannot afford to repeat the compliance efforts.
June 2008 - (Free Research) Many organizations have taken the leap, changing how they conduct business and leveraging technology to bring about maximum benefit.
June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
June 2008 - (Free Research) The newest release of Opalis Integration Server version 5.5continues to extend the capabilities of workflow automation and integration. Read this paper to learn about the first IT process automation executive dashboard to deliver end-to-end automation.
October 2008 - (Free Research) Companies rely on critical SAP® applications to support daily business operations, so it is essential to ensure privacy and protect application data no matter where it resides.
Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.
HarrisData's Human Resource Information System (HRIS) provides comprehensive management of employee information. Traditional HRIS solutions offer management of payroll, human resources, applicant tracking, and time & attendance data. Newer HRIS offerings deliver employee and manager self-service - fully automating the processing of employee info.
IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs.
Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information.
Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.
June 2008 - (Free Research) BusinessObjects Data Services XI 3.0 is your solution for delivering trusted data across the enterprise. It allows you to address initiatives such as ERP, BI, data warehousing, data migration, and master data management. Learn more in this whitepaper.
March 2008 - (Free Research) View this webcast to learn how to leverage workload automation to improve overall IT operations, reduce costs and simplify and ensure compliance efforts.
March 2008 - (Free Research) CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation.
June 2008 - (Free Research) Over a period of time security databases accumulate unused, obsolete user ids and entitlements. This demonstration showcases the three causes and solution sets to security data accumulation.
February 2008 - (Free Research) Learn business strategies, trends and issues related to enterprise resource planning (ERP). Discover the importance of enterprise services architecture (ESA) and the role it plays in creating value and responding to evolving business needs in ERP.
September 2008 - (Free Research) To make sure that your company can survive and prosper in this new world, you need to find ways to hire qualified people, keep the people you have, and avoid relying on new bodies to solve problems.
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