May 2008 - (Free Research) After implementing The JobClock System within weeks, Sharff saw a significant decrease in its payroll expenses, a dramatic reduction in payroll processing time, and a fast return on investment.
April 2008 - (Free Research) By implementing eEMS, Killeen has integrated its business processes, and consolidated vital organizational data into a centralized data repository that is easily queried and maintained.
January 2004 - (Free Research) A key function of support leadership is creating and maintaining a successful corporate culture - and the process is much more specific and practical than defining missions and visions. This white paper examines what drives the corporate cultures of successful support operations, and seven roles that leaders play in managing these cultures.
May 2008 - (Free Research) The purpose of this Executive White Paper is to help you avoid the pitfalls inherent in by any reduction in (work)force (RIF). It also details a solution that can assist companies in collecting employee data efficiently and keeping that private information secure.
March 2004 - (Free Research) Of the myriad pressures faced by call center managers in today's customer-centric business environments, staffing remains the most challenging. It's no wonder that up to 75% of call center costs revolve around personnel. These challenges are forcing contact center managers to seriously consider the way they manage their workforces.
May 2008 - (Free Research) This white paper demonstrates the ever-increasing value of adding enterprise process automation software to the IT infrastructure. It traces the evolution of traditional batch scheduling, illustrates where leading edge products are today.
June 2008 - (Free Research) This paper is one of a series outlining the challenges healthcare providers face in information technology (IT), and the best practices for meeting those challenges.
March 2008 - (Free Research) This paper looks at the challenges faced by network-based operators in today's rapidly evolving communication market place.
May 2008 - (Free Research) In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.
March 2008 - (Free Research) This paper from the Center for Digital Government explores the drivers and benefits of going mobile in the public sector. It also includes success stories from early adopters, as well as suggestions for getting started.
January 2008 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.
August 2008 - (Free Research) The scope of this white paper includes management information and its use for forecasting work volumes, planning and scheduling agents to handle the projected work volume, and feedback as to the actual performance of the call center.
Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.
February 2008 - (Free Research) This analyst report discusses how when a learning strategy is linked with a human capital strategy the results can be significant. Read this paper to learn how to link learning and training initiatives to form a broader human capital strategy.
July 2008 - (Free Research) This paper details the results of a survey of more than 200 employees from a wide range of organizations, aimed to discover if there is a disconnect between employer's training opportunities and employee's learning needs.
June 2008 - (Free Research) This white paper will examine how to significantly improve your ROI and describe how UC4 Workload Automation Suite enhances and extends the Oracle E-Business Suite.
August 2008 - (Free Research) This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries including a US software testing firm with a facility in Vietnam.
April 2008 - (Free Research) Significant automation reforms are underway at
insurance carriers to make the underwriting process less error-prone and more productive,
cost-effective and customer-responsive. This paper explores the new techonologies making all this possible.
August 2008 - (Free Research) Read how scheduling tools in SAP Central Process Scheduling by Redwood can help you manage batch jobs along with process automation applications to handle business processes automatically with zero manual intervention.
July 2008 - (Free Research) This paper describes the attributes of an integrated Talent Management software solution that can deliver on the promise of a comprehensive and consistent Talent Management strategy.
March 2008 - (Free Research) The goal of the paper is to offer practical guidance on effective performance management through the use of proven key practices.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.
