June 2008 - (Free Research) Wellness programs can play a vital role in lowering costs, improving the employee’s health, reducing risks, and increasing productivity. Follow these 7 steps to a healthier program.
CATS 2007 Microsoft Windows® .Net® based family of database applications provides maximum flexibility in designing, administering, modifying, modeling, analyzing, and reporting on all aspects of an organization’s enterprise-wide incentive compensation management (EIM).
June 2008 - (Free Research) Regardless of industry or company size, employee compensation represents one of the single largest items on the P&L statement— sometimes the largest. Properly and effectively managing that expense—and achieving even razor-thin marginal improvements— can yield compelling benefits in numerous key areas.
December 2007 - (Free Research) CATS 2007 Microsoft Windows® .Net® based family of database applications provides maximum flexibility in designing, administering, modifying, modeling, analyzing, and reporting on all aspects of an organization’s enterprise-wide incentive compensation management (EIM). Learn more about CATS in this product tour.
Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
September 2008 - (Free Research) Hoss Equipment Company tailored a Microsoft Dynamics solution to help increase tremendous worker productivity across sales, operations, and management. Read this case study for all the details.
June 2006 - (Free Research) Service organizations are becoming increasingly aware of the need to automate their field service operations, which includes the introduction of scheduling, route optimization, and mobile technology.
May 2008 - (Free Research) In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.
July 2008 - (Free Research) More healthcare workers than ever before are performing at least part of their jobs from virtually anywhere, at any hour of the day, thanks to remote-access technology. To learn more about this growing trend, Citrix Online recently cond…
October 2007 - (Free Research) Prior to the 1980s almost all companies built their own software applications. Over time most business applications have been standardized & created as installable packages. Still the choice between Build & Buy is often debated. This article considers the choices in the context of the need to have a working sales commission application.
October 2007 - (Free Research) This is a key question for any sales manager or business owner contemplating hiring a new sales person. This article presents the considerations that typically go into the determination of the sales commission structure and payment plan.
June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.
July 2008 - (Free Research) This paper details the results of a survey of more than 200 employees from a wide range of organizations, aimed to discover if there is a disconnect between employer's training opportunities and employee's learning needs.
July 2008 - (Free Research) Many of the new social media tools can be leveraged by recruiters in order to aid in their recruitment efforts and gain a competitive advantage. This white paper explains how.
May 2008 - (Free Research) Cingular wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff. After careful consideration, it chose Informiam to meet that goal.
February 2008 - (Free Research) A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization.
Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.
July 2008 - (Free Research) Datex EX Order Management System is a real-time order control system that allows users to access company’s information virtually anywhere using the internet.
February 2008 - (Free Research) Learn business strategies, trends and issues related to enterprise resource planning (ERP). Discover the importance of enterprise services architecture (ESA) and the role it plays in creating value and responding to evolving business needs in ERP.
July 2008 - (Free Research) Rich Internet applications (RIAs) are emerging as vehicles to enable the next generation of Information Workplaces that are best suited for decision-makers and task-oriented workers.
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