March 2008 - (Free Research) All business leaders are interested in building the performance of their workforce, but few organizations are successfully implementing initiatives today.
June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.
March 2008 - (Free Research) Learn how to improve workforce productivity and business performance by focusing on front line people processes and enhancing the strategic value of human resources (HR).
May 2008 - (Free Research) The purpose of this Executive White Paper is to help you avoid the pitfalls inherent in by any reduction in (work)force (RIF). It also details a solution that can assist companies in collecting employee data efficiently and keeping that private information secure.
Change is the one constant in business. Workday Human Capital Management is designed to help your organization develop its global workforce. People are your company's most valuable resource. Commit to growing not only your business, but also your people.
June 2008 - (Free Research) Presented in this document are the essentials you need to understand how innovations in Unified Communications (UC) are key to success, and competitive advantage.
March 2008 - (Free Research) Compliance with labor regulations requires an end-to-end workforce optimization solution that optimizes the entire workforces supply chain. Learn how to achieve enterprise-wide compliance.
March 2008 - (Free Research) This paper looks at the challenges faced by network-based operators in today's rapidly evolving communication market place.
February 2008 - (Free Research) A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization.
March 2008 - (Free Research) View this Webcast to explore the evolution of payroll and workforce data and their value to your enterprise. Discover how enterprises today are using payroll data to improve profits, grow business and become employers of choice.
August 2004 - (Free Research) While delighting customers is of the highest priority for customer service-driven businesses, it's not the only one: in order to satisfy customers, management must also satisfy the individuals responsible for serving those customers.
August 2008 - (Free Research) Read this report to discover the views of senior human resource (HR) and information technology (IT) executives and CEOs at large and midsize companies about the talent shortage and how workforce planning can help executives address this coming crisis.
August 2008 - (Free Research) The corporate compensation planning process continues to evolve in scope and complexity. This paper explains the factors that evaluators should consider in making a “build vs. buy” decision.
June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.
March 2008 - (Free Research) Keeping a workforce connected to people and to data anytime, anywhere, is a big step toward boosting operational efficiency. In this whitepaper learn how IP (Internet Protocol) communications and Virtual Private Networks (VPNs) can help your business.
JobClock is a rugged battery-powered timeclock that is locked down at each jobsite 24 hours a day, rain or shine. Each worker carries keytabs on their own keyring that identifies them in the system.
May 2008 - (Free Research) Cingular wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff. After careful consideration, it chose Informiam to meet that goal.
May 2008 - (Free Research) Case Study: PCNA selected Vurv Express Performance and rolled it out for all managers which has allowed them to develop their people to reinforce as a high performance automotive brand.
April 2008 - (Free Research) This paper discusses about why a Time and Attendance solution may be crucial for the ongoing success of your organization, and also what factors to consider when evaluating the Time and Attendance solutions.
August 2008 - (Free Research) Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.
March 2008 - (Free Research) Learn how Cisco solutions can make the integration of business applications with voice communications simple and cost-effective in this podcast.
March 2008 - (Free Research) Inclusion is the key to performance management success, and today's leading organizations are crafting performance management strategies to meet the needs of an increasingly diverse workforce and keep all workers engaged, productive and happy.
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