February 2008 - (Free Research) A large field service force is the primary cost in a service organization, yet it is only relatively recently that IT tools have been available to maximize the productivity of this part of the organization.
September 2008 - (Free Research) This white paper explains the effect of Internet abuse on employee productivity, which is huge and not fully appreciated.
March 2008 - (Free Research) Learn how to improve workforce productivity and business performance by focusing on front line people processes and enhancing the strategic value of human resources (HR).
March 2008 - (Free Research) Compliance with labor regulations requires an end-to-end workforce optimization solution that optimizes the entire workforces supply chain. Learn how to achieve enterprise-wide compliance.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
March 2008 - (Free Research) View this Webcast to explore the evolution of payroll and workforce data and their value to your enterprise. Discover how enterprises today are using payroll data to improve profits, grow business and become employers of choice.
March 2008 - (Free Research) The workforce is your most valuable asset. Learn how you can choose the right solution to solve your most pressing workforce related challenges.
May 2008 - (Free Research) In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands.
ClockVIEW enables businesses to plan, track and analyze time and labor data through applications for employee scheduling, time and attendance, leave management, labor activities and labor analytics.
July 2008 - (Free Research) ProCurve Networking offers industry standards-based convergence solutions that deliver all the benefits of multi-service networks without the cost and complexity one might expect.
May 2008 - (Free Research) Cingular wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff. After careful consideration, it chose Informiam to meet that goal.
June 2008 - (Free Research) This paper provides a brief summary of the significant forces reshaping the workplace that present both exciting opportunities and serious threats.
August 2008 - (Free Research) Read this whitepaper to learn 10 Key Steps to Effective Succession Planning. It also discusses best practices, replacement planning, talent pools, and the aging workforce.
June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.
February 2008 - (Free Research) This paper outlines 12 proven steps in selecting and deploying a successful Talent Management solution. By following the steps within, businesses will be well on their way to obtaining a Talent Management solution that boosts organizational performance, delvers true business value and optimizes their return on investment.
March 2008 - (Free Research) Keeping a workforce connected to people and to data anytime, anywhere, is a big step toward boosting operational efficiency. In this whitepaper learn how IP (Internet Protocol) communications and Virtual Private Networks (VPNs) can help your business.
June 2008 - (Free Research) You're invited to join Workday VP of Integration Annrai O'Toole as he reveals the company's vision for making integration a seamless function of core HR and financial systems.
September 2008 - (Free Research) The contest for human capital is evident everywhere. This report frames the scope and range of the emerging talent crisis and provides an alternative model for addressing the issues-one that we believe gets to the heart of the matter.
September 2008 - (Free Research) This case study is based on a leading, Midwestern manufacturer of dental instruments who was in need of a new Enterprise Resource Production system. Learn how Casco’s ShopVue, was their solution because it is designed specifically for manufacturers.
June 2008 - (Free Research) Rising costs, shifts in employment, and ever-changing benefits plans are driving a cross-industry move to alternative HR services that give employees clear information, more relevant choices, and greater autonomy.
June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.
June 2008 - (Free Research) Many organizations have taken the leap, changing how they conduct business and leveraging technology to bring about maximum benefit.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.
